Around 1.6 million people redeem BRL 62.1 million in forgotten values

On the first day of withdrawals after the reopening of the Values ​​Receivable System (SVR), around 1.6 million people requested a redemption of R$ 62.1 million, the Central Bank (BC) announced earlier. The balance covers orders placed between 10 am and 5:30 pm on Tuesday (7).

According to BC, the highest amount redeemed by an individual corresponded to R$ 328 thousand. Regarding legal entities, the largest amount withdrawn reached R$ 133 thousand. There were more than 1 million requests for direct withdrawals, through the Pix keys.

After an average wait of up to two hours in the virtual queue during the morning, the wait time reduced rapidly throughout the afternoon. By 5:15 pm, the queue was empty, according to BC.

In a note, the BC emphasizes that the SVR will remain open to everyone, without scheduled interruptions, so that each one can recover the amounts forgotten in the financial system. “Regardless of the amount, the resource belongs to the citizen and must be returned to him”, highlighted the agency.


With the possibility of verifying the amounts of deceased persons, the Receivable Values ​​System (SVR) reopened this Tuesday (7), after being closed for 11 months. From 10 am, users can schedule the receipt of resources at site Receivables.

Consultations reopened on February 28. According to the BC’s most recent balance sheet, until this Monday (6), 23.8 million queries had been made. Of this total, 6.9 million (29%) indicated amounts receivable and 16.8 million (71%) did not find forgotten amounts.

According to BC, around 38 million individuals and 2 million legal entities have around R$ 6 billion to receive. To withdraw amounts (individuals) or deceased persons, the user must have a silver or gold level account on the Portal. To recover amounts from a legal entity, you need to have an account on Portal with the National Register of Legal Entities linked (with any type of link, except employee).

The system has important innovations, such as screen printing and request protocols for sharing on Whatsapp and the inclusion of all types of values ​​provided for in the SVR standard. There is also a virtual waiting room, which allows all users to make an appointment on the same day, without the need for a schedule by year of birth or foundation of the company.

In addition to these improvements, there will be the possibility of consulting the values ​​of the deceased person, with access to heirs, executors, administrators or legal representatives. As with consultations with living people, the system will inform the institution responsible for the amount and the amount range. There will also be more transparency for those with joint accounts. If one of the holders requests the redemption of a forgotten value, the other, when entering the system, will be able to see the information: such as value, date and CPF of the person who made the request.

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